Coastal Firearms LLC — Privacy Policy
Effective Date: May 1, 2025
Coastal Firearms LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites — https://coastal-firearms.store and https://coastalfirearmsllc.com — or interact with us in any way.
By using our website or services, you consent to the data practices described in this policy.
What Information We Collect
We collect information you provide directly, such as:
- Personal details: Name, address, phone number, email address
- Billing and shipping details: Payment method, shipping address, FFL dealer license details
- Purchase history: Products ordered, wishlists, order notes
- Account data: Login credentials, saved preferences
- Firearm compliance information: Required data for federal and state firearms transactions (e.g. date of birth, driver’s license number, 4473 transfer details, and designated FFL dealer)
We also automatically collect:
- IP address, browser type, device type
- Pages visited and time spent
- Referring URLs and site analytics
- Cookies and similar tracking data (see below)
Cookies & Tracking
We use cookies and similar technologies to:
- Maintain your shopping cart and session
- Improve website performance
- Track analytics (e.g., Google Analytics, WooCommerce reports)
- Personalize product recommendations
- Authenticate account logins
You may disable cookies in your browser, but some site functions may not work properly if you do.
How We Use Your Information
We use your data to:
- Fulfill and ship your orders
- Process payments securely
- Send order confirmations and tracking updates
- Manage ATF-regulated firearm transfers through FFLs
- Verify your age and eligibility to purchase restricted items
- Provide customer support
- Offer promotions, loyalty rewards, or discounts
- Detect and prevent fraud, abuse, or security issues
- Improve site functionality and user experience
We do not sell or rent your personal information to third parties.
Sharing Your Information
We may share your information with trusted third parties only as necessary to conduct our business:
- FFL transfer dealers to complete firearm purchases
- Payment processors (e.g., Authorize.Net, Guntab)
- Shipping carriers (e.g., USPS, UPS, FedEx)
- Distributors or manufacturers when items are drop-shipped
- Government agencies (e.g., ATF, local law enforcement) when required by law
We require these parties to safeguard your information and use it only for the purpose provided.
🔞 Age Restrictions
- You must be 18+ to purchase non-FFL items (e.g., accessories, gear).
- You must be 21+ to purchase firearms, ammunition, or serialized components.
- We may use third-party services to verify your identity or age before fulfilling orders.
Orders found to violate age or eligibility requirements will be cancelled.
🔐 Data Security
We use industry-standard security measures, including:
- SSL/TLS encryption on all transactions
- PCI DSS-compliant payment gateways
- Role-based admin access controls
- Malware scanning, firewalls, and intrusion detection
While no system is 100% secure, we take all reasonable precautions to protect your data.
Data Retention & ATF Compliance
- We retain order and transfer records as required by the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF) for at least 20 years.
- Non-FFL purchase data may be deleted after a reasonable business period or upon customer request.
- Account and marketing data are retained until you request deletion or unsubscribe.
Because of legal compliance obligations, some records (like 4473 data and serialized firearm logs) cannot be deleted upon request until the required retention period has passed.
Marketing & Emails
- If you sign up for our mailing list, we may send promotional emails, special offers, or product updates.
- You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.
- We do not sell or share email lists with third parties.
Your Privacy Rights
You may request to:
- View the personal information we hold about you
- Correct or update your account information
- Request deletion of your account (except where prohibited by ATF record-keeping laws)
- Opt out of marketing emails
Contact: support@coastalfirearmsllc.com
Jurisdiction & Compliance
We are based in the United States and follow U.S. federal firearms regulations, ATF record retention rules, and Delaware state privacy laws. This site is intended for U.S. customers only.
Changes to This Policy
We may update this policy from time to time to reflect changes in laws or our practices. The updated version will be posted here with a new effective date.
📞 Contact Us
For privacy-related inquiries, contact:
Email: support@coastalfirearmsllc.com
Phone: (302) 401-0259