Frequently Asked Questions
Clear answers about firearm transfers, Delaware purchasing requirements, training, shipping, consignment and store services. We’re here to help you understand the process.
Buying Firearms & Delaware Requirements
Is a background check required to purchase a firearm?
Generally, yes. Transfers through a licensed firearms dealer require the applicable background check and ATF Form 4473 unless a lawful exception applies. Depending on the jurisdiction and applicable system, the check may be handled by the FBI or a state point of contact. A delay or denial can affect whether and when a firearm may be transferred.
Do I need a Delaware Permit to Purchase to buy a handgun?
Delaware has a handgun qualified purchaser permit requirement. Most Delaware residents purchasing a handgun must hold a valid permit or qualify for an applicable statutory exception. For example, a valid Delaware CCDW license can provide an exemption from the separate handgun purchaser permit requirement. The requirement does not eliminate applicable transfer paperwork or background-check rules.
See the Delaware State Police Permit to Purchase guidance for current eligibility and application information, and our training options for qualifying instruction.
Can someone who lives outside Delaware buy from Coastal Firearms?
We serve customers beyond Delaware, subject to federal, state and local laws. Interstate handgun transfers to non-licensees generally must be completed through an FFL in the buyer’s state of residence. Some in-person rifle or shotgun sales to nonresidents may be permitted when all applicable requirements are satisfied. Contact us before ordering if you’re unsure about eligibility or transfer arrangements.
Can a firearm be shipped directly to my home?
Not as an ordinary consumer firearm order. Firearms ordered for an out-of-state customer are generally shipped to an appropriate receiving FFL, which handles the required identity verification, transfer forms and background check before release. Certain exceptions exist under law.
Can I buy ammunition online?
Eligibility, age and shipping requirements depend on the ammunition type and destination. Some jurisdictions restrict direct-to-consumer ammunition shipments or require additional documentation or licensed-dealer involvement. We review orders for applicable restrictions and may request identification or decline a shipment that cannot be completed lawfully.
FFL Transfers & In-Store Pickup
Can Coastal Firearms receive a firearm I purchased elsewhere?
Yes. Coastal Firearms provides FFL transfer services for eligible firearms. Before arranging shipment, please review our Delaware FFL transfer information and contact us to confirm acceptance, fees and any firearm-specific restrictions.
How do I select an FFL for my online firearm order?
Our checkout may offer an integrated FFL locator. Select your preferred receiving dealer and confirm that dealer will accept the shipment, the firearm and any applicable fees. If your dealer is not listed, contact Coastal Firearms for assistance with license coordination.
When can I pick up my firearm?
Please wait until we confirm your firearm has arrived and is ready for processing. Bring your valid government-issued identification and any applicable permits or other required documentation. Pickup depends on eligibility, required paperwork, background-check results and applicable law.
What if the receiving FFL refuses my shipment?
Contact us promptly so we can review next steps. A return or redirection may incur shipping, handling or restocking charges under the applicable order terms. Confirm acceptance with the receiving FFL before placing an order.
Orders, Shipping & International Inquiries
How quickly will my order ship?
Most eligible in-stock items are ordinarily processed within 1–3 business days, although distributor fulfillment, compliance checks, holidays, carrier restrictions and FFL coordination may increase processing time. Estimated transit time begins after the carrier accepts the package. Contact us for the status of a specific order.
How are shipping charges calculated?
Shipping depends on item dimensions, weight, destination, carrier and handling requirements. Available shipping charges are generally shown during checkout. Oversized or specially regulated shipments may require additional review.
Which carriers do you use?
We select an eligible carrier and service based on the item and destination. Depending on the shipment, carriers may include UPS, FedEx and USPS where their rules and applicable law allow. Not all carriers or services accept every product category.
Do you accept orders for delivery to Canada?
Contact us before placing an international order. Some non-firearm items may be eligible for shipment to Canada after product, export, import, carrier and payment requirements are reviewed. Firearms are not offered for direct consumer shipment to Canada through our ordinary checkout. International shipping is not guaranteed.
How much does shipping to Canada cost, and how long does it take?
For an eligible Canadian order, we will confirm the shipping quote and expected transit window before fulfillment. Customs clearance may add time. Import duties, taxes, brokerage charges and other government fees may also apply and are ordinarily the recipient’s responsibility unless agreed otherwise.
Returns, Cancellations & Warranty
Can firearms or ammunition be returned?
Firearm and ammunition sales are generally final, subject to applicable law and the written terms of sale. Please verify the item and resolve questions before completing the transfer. If an item arrives damaged, is incorrect or may be defective, contact us promptly before taking further action.
What if I receive a damaged or defective product?
Contact us within 3 days of delivery when possible, include your order number and photographs if appropriate, and do not attempt to use a product that may be unsafe. We can explain the next steps and assist with applicable manufacturer warranty arrangements. Your legal rights are not limited by this request to report promptly.
Is there a restocking fee?
Under our stated policy, orders canceled after shipment or returned without authorization may be subject to a 15% restocking fee, plus any applicable charges permitted by law. Contact us before returning an item so we can review your specific order and the applicable policy.
Consignment & Other Services
Can Coastal Firearms sell my firearm on consignment?
Yes. We evaluate eligible firearms and offer consignment assistance, including listing and transfer coordination. Our published policy states a 10% commission on the final sale price, with any applicable third-party selling fees addressed in the agreement. Review the consignment policy for current details.
Do you assist with estates, collections and firearm valuations?
Yes. Contact us to discuss individual firearms, collections, estate-related questions, valuations and storage needs. Available services and terms depend on the items and circumstances. Please arrange an appropriate time before bringing in a large collection.
Firearms, Safety & Medical Training
What classes do you offer?
Through Coastal Firearms and Coastal Training Group, training includes beginner firearm safety, Delaware Permit to Purchase and CCDW preparation, handgun skills, advanced courses, selected multi-state permit courses, CPR/First Aid, bleeding-control education, and family or organizational preparedness. See our firearms training page for course details and registration.
Can beginners attend without previous firearms experience?
Absolutely. We offer beginner-friendly instruction focused on safety, confidence and responsible ownership. Some intermediate or advanced courses have prerequisites; check the course description or contact us before registering.
Who teaches the classes?
Training is led by qualified instructors, including our owner, a retired firefighter-paramedic and USCCA-certified firearms instructor. Instructor credentials and applicable course requirements can be confirmed before registration.
Does taking a class automatically give me a carry permit?
No. Completing an approved course may satisfy a training requirement, but permits or licenses are issued by the responsible government authority. Separate applications, eligibility checks, fingerprints, fees and other requirements may apply.
Visiting Coastal Firearms & General Questions
Where is Coastal Firearms located and when are you open?
Coastal Firearms is in the Long Neck area at 32369 Long Neck Road, Suite 3, Millsboro, Delaware 19966. Our usual retail hours are Tuesday through Saturday, 10:00 AM–4:00 PM. Contact us to confirm holiday hours, availability and directions to our second-floor showroom.
Do you offer military, veteran and first responder discounts?
We value military members, veterans and first responders. Contact the store to ask about current eligibility, verification and any available discounts. Promotions and product exclusions may vary.
Can I purchase gift cards?
Contact us about gift card availability, denominations and redemption terms. Some purchases or fees may be subject to restrictions.
How can I contact you about an order or service?
Call 302-401-0259, email info@coastalfirearmsllc.com, or use our online contact form. Please include your order number if asking about an existing order.
Still Have Questions?
We’re happy to help with transfers, classes, consignment, general inquiries and existing orders.
Coastal Firearms
32369 Long Neck Road, Suite 3 · Millsboro, DE 19966
Tuesday–Saturday · 10 AM–4 PM
Last reviewed: October 2026. Store policies and fulfillment conditions should be confirmed against Coastal Firearms’ current written terms before publication.

