At Coastal Firearms LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or sign up for services. We are committed to protecting your personal data and using it responsibly.
1. Information We Collect
When you use our website, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely through third-party gateways)
b. Technical Information
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and actions on our website
c. Purchase & Order Data
- Products purchased
- Order history
- Shipping details
d. Firearm Compliance Information
If purchasing a firearm, we may collect additional identification details to comply with federal, state, and local laws, including FFL transfer data.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Verify firearm purchases in accordance with FFL compliance
- Send order updates and receipts
- Provide customer support
- Manage product returns and warranties
- Send newsletters, discounts, or promotional offers (if opted-in)
- Improve our website, services, and user experience
3. How We Protect Your Data
Your personal data is stored securely on protected servers. Payment information is encrypted and processed through PCI-compliant third-party providers. We do not store full credit card numbers on our servers.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers (e.g., USPS, UPS)
- Federal Firearms Licensees (FFLs) for firearm transfers
- Law enforcement or regulatory agencies if required by law
5. Marketing Communications
You may opt-in to receive marketing emails from us. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly.
6. Cookies & Tracking Technologies
We use cookies and tracking tools (like Google Analytics) to enhance user experience and monitor website traffic. You can disable cookies in your browser settings, but it may impact functionality.
7. Your Rights (GDPR & CCPA)
If you are a resident of the European Economic Area (EEA) or California:
- You may request access, correction, or deletion of your personal data
- You may request to opt out of the sale of your personal data (note: we do not sell data)
To exercise any of these rights, contact us at info@coastalfirearmsllc.com.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect data from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
10. 📞 Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Coastal Firearms LLC
Email: info@coastalfirearmsllc.com
Phone: (302) 401-0259
Website: www.coastalfirearmsllc.com